Working hours represent the standard hours a staff member works at a location.
An Admin can update Working Hours for any staff member, and a Manager can update Working Hours for staff members that are assigned to the same locations the Manager is assigned to. A staff member can set Working Hours for themselves only, and only for locations they are assigned to.
How to view Working Hours
Access Working Hours by navigating to Hours > Working Hours:
How to add Working Hours
When adding new Working Hours, by default the hours are set to match the Business Hours. From there you can tailor a staff member's shift by setting their specific hours. One Working Hours record can be added for each staff member/location combination.
- Click Add
- Choose a location
- Choose a staff member
- To set the hours, adjust the Open and Closed times for each day of the week, or click on the toggle to mark the staff member closed for the day.
- Save your changes
Working Hours will take priority over the Business Hours for the same location when set.
How to edit or remove Working Hours
To make changes to existing Working Hours click View and specify new hours, then save.
To remove Working Hours click View, and click Archive. When the Working Hours are archived, the staff member's availability will fall back to the location Business Hours.
Note: All time ranges set for hours represent when the staff member is available. Anything outside of a time range will be considered closed.