Help Center

Getting Started

Getting Started

• How do I join a Coconut Calendar Workshop?
• How do I find my booking page address?
• How do I embed Coconut Calendar on my website?

General Product FAQs

• Staff Booking Tool | Access from mobile and tablet devices
• Removing Staff displayed on the Customer Booking Tool
• Can I send emails from Coconut Calendar?
• Reporting & Analytics
• Changing my Business Name
• Customization | Branding & Theming

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Compatibility

• Can I use Coconut Calendar from a mobile device?
• Adding Coconut Calendar to Your iPad or iPhone
• Do I need to install or download anything?
• What browsers work best?
• Do I need a website in order to use Coconut Calendar?
• Can I use Coconut Calendar from a different location?

Billing

• How does billing work?
• How do I cancel my account?
• How do I update my Credit Card?
• What forms of payment are accepted?

The Essential How-To's

Popular How-To's

• Adding Staff
• Creating & Assigning A New Service
• Setting My Hours of Availability
• Repeating Personal Appointments (Lunch breaks)
• Group Appointments (Classes & Workshops)
• Collecting Online Credit Card Information | Stripe

How To...

• Questions | Adding a link
• How does a customer book from a different timezone?
• How do I set up Coconut Calendar?
• What does my customer see?
• Add Instructions by Service to Customer Email Notifications
• Create Your Own Set of Questions by Service Type

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Contact Support

Get in touch

• We are here to help you

Resources & Downloads

Booking Buttons for Your Website and Email

• Booking Button Images and Instruction

Troubleshooting

Common Issues

• Change Time Zone
• Common Issues With Google Sync | Solution

Quick Fixes

• Clear your Cache